Exciting News! Systematix is rebranding to Future Savvy. Same great services, with a fresh new look. Learn More

Emotional Intelligence

1 Day Instructor-led
course icon

Course Information

Emotional intelligence, also called EQ, is the ability to be aware of and to manage emotions and relationships. It is a pivotal factor in personal and professional success. IQ will get you in the door, but it is your EQ, your ability to connect with others and manage the emotions of yourself and others, that will determine how successful you are in life.

We have all worked with and listened to brilliant people. Some of them were great and… well, some were not so great. The mean and the meek and all those in between can teach us more than they realize. When we look at the truly extraordinary people who inspire and make a difference you will see that they do this by connecting with people at a personal and emotional level. What differentiated them was not their IQ but their EQ – their emotional intelligence.

This one-day workshop will help you teach participants how to:

  • Understand what emotional intelligence means
  • Recognize how our emotional health and physical health are related
  • Learn techniques to understand, use, and appreciate the role of emotional intelligence in the workplace
  • Understand the different emotions and how to manage them
  • Create a personal vision statement
  • Understand the difference between optimism and pessimism
  • Validate emotions in others

Course Outline

1. History of Emotional Intelligence
  • Milestones
2. Emotional Intelligence Defined
  • Definitions and Thoughts
  • Making Connections
3. EI Blueprint
  • Identify
  • Manage
  • Communicate
4. Optimism
  • What is Optimism?
  • ABC’s of Optimism
  • Pessimism vs. Optimism
  • Adversities
5. Validating Emotions in Others
6. Understanding Emotions
  • The Seven Human Emotions
  • Positives and Negatives
  • The Emotional Map
7. Setting Your Personal Vision
  • Defining Your Principles
  • Understanding Your Values
  • Considering Your Strengths and Talents
  • What’s Standing in Your Way?
  • Think in Terms of Relationships
  • Creating Your Vision Statement
  • Personal Action Plan

Dates & Availability

We currently don’t have any dates scheduled for this training course but offer it as a corporate, private course for your own team.

Please use the enquire button below.

Private Courses

We can arrange your own private Career course.

Tailored

Have us build a custom private course tailored to your needs.

Cost Effective

If you are looking to training a group of people private courses can be very cost effective.

Post Course Support

Unlimited post course email support on the course topics.

What Our Clients Think

The trainer was an amazing lecturer and the vba course was very usefull and well structured. Thank you.

Veronika Panton - Haven Power

Trainer was very engaging, spent time explaining topics clearly.

Laura Choake - Desoutter Industrial Tools

Got a really good and rounded training session. It met more than my original needs, and has given me great confidence.

Debbie Seymour - FatFace

Course was well adjusted to consider the business perspective - considering commonly needed calculations, time based data analysis etc.

Suvi Salminen - Crane CPE

Really good trainer. He made the training interesting and fun.

Wendy Sipson - Hampshire Constabulary

The trainer was fantastic and very knowledgable!

Harriet Woollam - Galloping Gourmet

Related Courses

Format:
Virtual or Classroom
Length:
1 Day
Time is money, the saying goes, and lots of it gets lost in disorganisation and disruption. We also deal with a constant barrage of technology, people, and tasks that can ...
Format:
Virtual or Classroom
Length:
1 Day

Taking the minutes of a meeting is a vital business skill. This course shows you how to take minutes effectively and so boost your career progress.

Format:
Virtual or Classroom
Length:
1 Day

Healthy self-esteem and self-confidence are essential for growth and achieving success. This course shows you how to build assertiveness to help your career progress.

Format:
Virtual or Classroom
Length:
1 Day
Emotional intelligence, also called EQ, is the ability to be aware of and to manage emotions and relationships. It is a pivotal factor in personal and professional succes...
Format:
Virtual or Classroom
Length:
2 Days
We all know what good writing is. It’s the novel we cannot put down, the poem we never forgot, and the speech that changes the way we look at the world. Good writing is...